Gold
$495 / year
Plus monitoring if your unit needs it.
Start a planMaintenance plans
The machine only matters on the day it runs.
A standby generator sits idle for months and is then asked to carry a house for days. Nearly every failure we get called to in storm week is something a service visit would have caught: a battery that still passes its weekly self-test but cannot crank under load, gas pressure that has drifted, a transfer arrangement that has never been exercised.
Two plans, both annual, both carried out by our own TECL-licensed technicians rather than a subcontractor.
Platinum
$795 / year
Plus monitoring if your unit needs it.
Start a planCall (281) 997-9110 and we will tell you which plan suits your unit and what monitoring would cost, if anything.
What a visit covers
A service, not an oil change.
Twice-yearly servicing
Oil, filters, plugs and belts to the manufacturer’s schedule, with the parts your specific model calls for rather than a generic kit.
Battery and load test
Tested under load, not just voltage-checked. A battery that passes the weekly self-test can still fail the moment the set is asked to carry the house.
Full system inspection
Gas pressure, fuel, the controller and the transfer arrangement exercised end to end, so the handover is proven rather than assumed.
Software and controller updates
Manufacturer firmware kept current. Controllers get updates the same as anything else with a processor in it.
Priority scheduling
Plan customers go to the front of the queue. In the week after a named storm that is the whole difference.
24/7 local support
An on-call technician out of Houston, not an out-of-state call centre taking a message.
Why twice a year
Houston is hard on machinery.
Hot, humid, dusty and then genuinely cold for a few weeks. Heat and humidity work on the electrics, dust works on the filters and the enclosure, and a January freeze asks the set to start from cold after months of standing.
Once a year covers you for one of those. Twice a year is what we recommend across the service area, and it is what both plans are built around.
In storm season
If you are without power and your generator is down, we aim to be there the same day where we can, and the next day guaranteed.
For plan customers, work is completed in a timely manner subject to weather and delays outside our control, but you are in the queue ahead of everyone without a plan.
Already have a generator
We service units we did not install.
Whoever put it in, whatever the badge on the front. If it has been a while, the first visit is a full inspection so you know what you actually have before you commit to a plan.