Sizing and installation, permits and inspection, warranty work, breakdowns and annual maintenance. Same licence, same crew, whichever one you need.
Sizing, siting, gas and electrical, transfer switch, permit and inspection. One crew from the load calculation to the day it starts on its own.
Standby power for buildings that lose money when the lights go out. Coordination with your electrician or ours, and with the inspector.
A fault code, a unit that cranks and won’t start, a failed weekly exercise. We read machines we didn’t install, including brands we don’t sell.
The reason a generator fails in a storm is almost always something a service visit would have caught. Oil, filters, battery, coolant, a full load test.
If you already have a quote, we will price the same scope so you can compare like for like — and tell you where the two differ.
Most calls fall into one of four situations. Say which one you’re in and we can usually tell you the next step on the phone, before anyone comes out.
Start with a load calculation. It decides the machine, the gas line and the price.
Call. Most no-starts are battery, fuel or a tripped breaker, and we can often narrow it on the phone.
A service visit and a load test. This is the single most common reason units fail in an outage.
Different sizing, different permits, usually different hours of work.
A unit in warranty gets handled by us and we file the claim. A unit somebody else put in still gets read, diagnosed and repaired — including machines from installers who’ve gone quiet.
Mon–Fri 7:30 to 5:00 from our Houston office, and the on-call tech after hours.